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No. 39 for April 2005

Common Sense Journalism

Preparing for Disaster

By Doug Fisher

It was an early morning in January, and police scanners began crackling in the tone that tells newsrooms it’s going to be a long day. It would turn out to be several long weeks.

A freight train had crashed into another on a siding in Graniteville, S.C., near the Georgia border. A chlorine tank car had ruptured. People were dying. And newsrooms were scrambling to tell the story.

Two months later, a newspaper reporter reflected on those chaotic early hours as he considered a question from a roomful of journalism students: If there was one thing you could have done differently, what would it be?

His wished, he said, there had been more preparation.

Three years ago, this column spent two months looking at how to prepare a different kind of disaster plan – not one for keeping the paper publishing, but one that gives you a chance to excel in your coverage. But recent research at the University of South Carolina and the University of Alabama shows that newsrooms still are largely unprepared.

In South Carolina, few newsrooms had relevant materials ready in case of a biological or health emergency, nor had many thought about how to maintain coverage if forced from their newsrooms or if the cell phones went out. In the Alabama study, less than 20 percent of the Southern Newspaper Publishers Association members who answered a questionnaire had formal plans for responding to such emergencies. Most disaster plans are about how to keep printing, not how to actually cover a disaster in those early critical hours.

So after Graniteville, with nine dead, hundreds hospitalized, and thousands evacuated, some for several weeks, let’s look again at how to plan so that you’re ready when the big one hits, a time you become critical to the public and the public may be judging your performance most critically:

• You are creating a cookbook. Your disaster coverage plan should be detailed enough that anyone, from the publisher to the ad clerk, could run your newsroom for long enough to get reporters moving and senior editors in place. It’s not just whom to call inside and outside the newsroom, but simple things such as scanner codes and how to operate the TVs to record live news conferences, etc. Who will be in charge? Disasters always seem to strike when you have your least experienced, skeleton staff.

• Inventory your community. The airport is obvious. So is that big chemical factory or refinery. After Graniteville, rail lines are more noticeable. And there’s always the weather. But what about pipelines? A nuclear plant? Prison? Wildfire or forest fire? Have a port nearby? Military base? Water plant that could be affected by a chemical spill? High-rises (think fire)? Hospitals (think biological agents)? Major power outage? Earthquake? Many more major things can go wrong than it might appear at first. (For instance, if you are in a city with high-rises, do you have names and numbers for the management companies? Do you know the major tenants in those buildings?)

• It’s easy to say: “We’ll just call the cops or the fire department.” But which one? There are myriad federal law enforcement agencies, from the FBI to the specialized forces at nuclear plants. Local law enforcement and fire protection are usually Balkanized. (South Carolina, for instance, has different agencies for patrolling roads, enforcing trucking laws and doing major investigations, and one county has two county-level police forces.) Universities and railroads have their own police, as do many airports. With lots of rural volunteer fire departments, it’s a challenge. And you’d be surprised at the number of small utilities in your area. Sorting it out is one of the best things you can do in advance.

• Are health departments, environmental agencies, natural resources departments, forestry commissions and emergency preparedness likely to be involved? Know how to get someone at the airport tower? At the Red Cross and Salvation Army if there is an evacuation? And do you have phone numbers for inside each hospital and likely evacuation center?

• Make clear the first thing to do is verify what has happened. (It seems obvious, but too many staffs have been sent on wild-goose chases because of a phone tip not immediately checked.)

• Just the same, stress that if there is doubt, get moving. Once the police lines are up, it’s a lot more difficult.

• Put someone in charge – of the plan itself. You don’t do this once and let it gather dust. The plan is a living document to be kept fresh. It should be part of someone’s job description. You’ll know you’ve done a good job when reporters and editors reach for the plan even when there isn’t a disaster because it’s filled with such useful information.

Finally, go ahead; keep it on computer – as long as you have a backup paper copy and a second that travels home with a key editor. If the power goes out, or you have to evacuate, the computer version won’t be much good.

If you want the original columns with more detailed suggestions based on plans put together for wire-service offices, they’re at http://www.jour.sc.edu/news/csj/CSJ03Apr02.htm and www.jour.sc.edu/news/csj/CSJ04May02.htm.

Doug Fisher, a former AP news editor, teaches journalism at the University of South Carolina and can be reached at dfisher@sc.edu or 803-777-3315.

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